Engagement Manager Job Description
About the position
We are looking for experienced management professionals interested in generating strategies and implementation plans that drive a greater future for our clients. As an Engagement Manager at Kenway, you will have the opportunity to manage a diverse set of stakeholders, drive critical decisions and solve complex problems. From day one, you’ll lead projects, teams, and solutions that target the latest business and technical challenges companies are facing today.
Core Traits We are Seeking
- Entrepreneurship: Passion to fuel growth by helping clients, peers, the organization, and yourself with a continuous hunger to learn.
- Tenacity: Ability to drive through ambiguity.
- Executive Presence: Clear, concise, and articulate when using written and verbal channels.
- Communication: Adept at communicating quickly and effectively whether the message is good or bad.
- Aptitude: You climb steep learning curves quickly.
- Integrity: Comfortable doing what is right for the project even when doing so may not be the most favorable path forward.
- Growth Mindset: Proactively develop core skills independently and with the help of others.
Responsibilities
- Serve as a Leader of complex business or technology initiatives
- Lead projects/programs in one or more of the following areas – process improvement, business transformation, mergers and acquisitions, organizational effectiveness, organizational change management, digital transformation, data & analytics, full cycle system implementations and enterprise applications, project recovery/turnaround
- Work across multiple industries, business areas, and business applications
- Climb steep learning curves to become expert in clients’ businesses and technologies
- Apply industry, business and technical knowledge to achieve project expectations and project team objectives
- Work within IT organizations with exposure to the full system implementation lifecycle
- Build a depth of skills in multiple Kenway services
- Coach and mentor other Kenway resources on similar projects or in similar service areas
- Lead working sessions to develop solutions to complex problems.
- Communicate difficult messages to the client executives
- Present to client groups of significant size and senior-level client leadership
- Establish trusted partner relationships with clients in which clients share their personal goals and organizational challenges
- Identify business problems within the areas you work most closely and facilitate discussions on how Kenway can help solve them
- Develop proposal and SOW material tailored to the client’s unique situation
- Conduct proposal pitches and lead networking pursuit on various projects
- Assist in tailoring Kenway’s corporate growth strategies to the unique circumstances you experience at the client.
- Contribute to and lead passion projects that drive the overall growth and development of Kenway as a company
Qualifications
Basic Qualifications
- 6+ years of experience in leading complex business or technology initiatives, preferably in a consulting environment
- Proven expertise in process improvement, change management, project management methodologies, approaches, and supporting tools
- Proven experience in leading resources preferably in a project-based model
- Proven experience in relationship management / client development
Preferred Skills and Credentials
- Demonstrated skills in creating impactful client proposals
- Deep knowledge in one of Kenway's core Capabilites: Information Insight, Technology Solution Delivery, or Enterprise Program Leadership
- Experience in business or technology transformation projects/initiatives
- Relevant financial services, healthcare, distribution, or telecommunications industry experience
