Planning & Delivery
Defining Release Goals

Release goals serve as the foundation for planning and executing successful product releases.  Product Owners and Product Managers collaborate to establish clear and measurable objectives that align with overall product vision and strategic priorities.

A release goal outlines the specific objectives that a product team aims to achieve with a particular release. It provides clarity and direction for the team, guiding their efforts toward delivering value to users and stakeholders.

Product Owner / Manager

  • Review the Product Strategy and Roadmap
    • Action: Review the product strategy and roadmap in collaboration with the Product Manager to understand the overarching vision and strategic objectives.
    • Outcome: Gain clarity on how the upcoming release aligns with the long-term goals of the product and the organization.
  • Analyze User Feedback and Data (Product Owner)
    • Action: Analyze user feedback, support tickets, and usage data to identify pain points, feature requests, and areas for improvement.
    • Outcome: Gain insights into user needs, preferences, and behaviors to inform the definition of release goals.
  • Analyze Market Trends and Competitor Landscape (Product Manager)
    • Action: Conduct market research and analysis to identify emerging trends, competitive threats, and opportunities in the market.
    • Outcome: Gain insights into market dynamics and customer needs, informing the definition of release goals and priorities.
  • Prioritize Features and Enhancements
    • Action: Collaborate with stakeholder to prioritize features and enhancements based on business value, user impact, and technical feasibility.
    • Outcome: Create a prioritized backlog of items that align with the release objectives and contribute to achieving the desired outcomes.
  • Define Specific Objectives (Product Owner)
    • Action: Define clear and specific objectives for the release, focusing on outcomes that address user needs and deliver value to the organization.
    • Outcome: Articulate what the team aims to achieve with the release in terms of user experience improvements, feature enhancements, or business impact.
  • Define High Level Objectives for the Release (Product Manager)
    • Action: Define overarching objectives for the release, focusing on outcomes that align with the product strategy and address key market opportunities or challenges.
    • Outcome: Articulate what the team aims to achieve with the release in terms of user experience improvements, feature enhancements, or business impact.
  • Establish Measurable Success Criteria
    • Action: Identify key performance indicators and success criteria that will be used to measure the effectiveness of the release.
    • Outcome: Define quantifiable metrics that indicate whether the release goals have been met, such as conversation rates, engagement metrics, or customer satisfaction scores.
  • Align Stakeholders and Obtain Buy-In
    • Action: Present the proposed release goals and objectives to stakeholders.
    • Outcome: Gain alignment and buy-in from stakeholders, ensuring that everyone understands and supports the release plan and its objectives.
  • Document and Communicate Release Goals
    • Action: Document the release goals, objectives, and success criteria in a clear and concise manner.
    • Outcome: Ensure that everyone on the team understands what the release aims to achieve and how success will be measured.
  • Iterate Based on Feedback
    • Action: Gather feedback from stakeholders and team members on the proposed release goals, incorporating any suggestions or revisions as needed.
    • Outcome: Refine and finalize the release goals based on feedback, ensuring that they are well-defined, achievable, and aligned with stakeholder expectations.

Example of a Release Goal

Release Objective: Improve user engagement and retention by enhancing the onboarding experience for new users.

Success Criteria:

  1. Increase user activation rate by 20% within the first week of sign-up.
  2. Reduce drop-off rates during the onboarding process by 15%.
  3. Achieve a minimum Net Promoter Score of 8 from newly onboarded users.

Key Features and Enhancements:

  • Streamline the sign-up process to reduce friction and improve conversion rates.
  • Revise onboarding tutorials and walkthroughs to provide clearer guidance and instructions.
  • Implement personalized recommendations based on user preferences and behavior.
  • Introduce in-app messaging and notifications to guide users through key features and functionalities.

Timeline: Release targeted for Q3, with feature development and testing scheduled over a six-week sprint cycle.
Stakeholder Alignment: Presented and approved by product stakeholders, including executives, marketing, customer support, and development teams.

Characteristics of a Release Goal

  • Specific
    • Clearly articulates what the team aims to achieve with the release, focusing on specific outcomes and objectives.
  • Measurable
    • Defines success criteria and key performance indicators that can be quantified and evaluated to assess the impact of the release.
  • Achievable
    • Sets realistic and attainable goals that are within the team's capabilities and resources.
  • Relevant
    • Aligns with the overall product strategy, address key user needs, organizational priorities, and market opportunities.
  • Time-Bound
    • Establishes a timeline for the release, indicating when the team expects to deliver the specific features and achieve the defined objectives.

 

Planning & Scheduling

By following the steps below, Product Owners and Product Managers can effectively plan and schedule releases.

  • Align on Strategic Objectives
    • Product Manager: Provide an overview of the product strategy and long-term goals.
    • Product Owner: Share insights from user feedback and market research to inform release planning.
    • Collaborative Action: Discuss how the upcoming release aligns with strategic objectives and contributes to the overall product vision.
  • Define Release Scope and Objectives
    • Product Manager: Define high-level objectives and outcomes for the release based on strategic priorities.
    • Product Owner: Break down the release objectives into actionable user stories and features.
    • Collaborative Action: Collaborate to ensure that the release goals are clear, specific, and achievable within the planning timeline and resources.
  • Prioritize Features and Enhancements
    • Product Manager: Provide guidance on feature prioritization.
    • Product Owner: Refine and prioritize the backlog of features and user stories in collaboration with the development team.
    • Collaborative Action: Work together to identify and prioritize features that will deliver the most value to users and stakeholders in the upcoming release.
  • Plan Release Cycles and Milestones
    • Product Manager: Define the cadence and duration of release cycles based on market dynamics and customer feedback cycles.
    • Product Owner: Break down the release scope into manageable increments and define milestones for each release cycle.
    • Collaborative Action: Align on the overall release schedule and milestones, ensuring that it reflects the priorities and objectives of the product.
  • Facilitate Sprint Planning Meetings
    • Product Manager: Provide input on sprint goals and priorities based on release objectives and strategic priorities.
    • Product Owner: Facilitate sprint planning meetings with the development team to define goals, scope, and priorities for each sprint.
    • Collaborative Action: Ensure that the sprint plan aligns with the overall release plan and contributes to achieving release goals.
  • Monitor Progress and Adjustments
    • Product Manager: Provide guidance and support in adjusting sprint plans and priorities as needed.
    • Product Owner: Monitor progress against sprint goals and roadmap milestones, identifying any deviations or roadblocks.
    • Collaborative Action: Work together to address any challenges or issues that arise during the release planning and execution processes, ensuring that the team remains on track to deliver value to stakeholders.
  • Communicate with Stakeholders
    • Product Manager: Communicate release plans, progress updates, and key milestones to stakeholders, ensuring transparency and alignment.
    • Product Owner: Provide updates on sprint progress and feature delivery to stakeholders, addressing any questions or concerns.
    • Collaborative Action: Coordinate efforts to keep stakeholders informed and engaged throughout the release planning process, soliciting feedback as needed.
  • Iterate and Improve
    • Collaborative Action: Identify opportunities to optimize processes, enhance collaboration, and improve planning for future release planning cycles.
Execution & Delivery

Sprint Execution & Progress Monitoring

  • Sprint Kickoff
    • Product Manager: Provide context and insights into the strategic objectives and business priorities behind the sprint goals.
    • Product Owner: Facilitate the sprint kickoff meeting with the development team to review sprint goals, user stories, and acceptance criteria.
    • Collaborative Action: Ensure that the team is aligned and motivated to achieve the sprint objectives.
  • Daily Stand-Ups
    • Product Manager: Participate in stand-ups to stay informed about the team's progress and offer support or guidance as needed.
    • Product Owner: Attend daily stand-ups to provide updates on progress, address any impediments, and ensure that the team stays focused on sprint goals.
    • Collaborative Action: Foster open communication and collaboration within the team to maximize productivity and overcome any challenges.
  • Progress Tracking
    • Product Manager: Review progress reports and sprint metrics to ensure that the team is on track to achieve the planned deliverables.
    • Product Owner: Montor progress against sprint goals and user stories, tracking completion statues and identifying any potential delays or blockers.
    • Collaborative Action: Work together to address any issues or risks that may impact sprint delivery, taking proactive measures to mitigate risks and keep the project on schedule.

Quality Assurance & Release Management

  • Quality Assurance Planning
    • Product Manager: Provide input on the QA priorities based on the importance of features and their impact on the overall product strategy.
    • Product Owner: Collaborate with the development team to define quality assurance criteria and testing requirements for each user story.
    • Collaborative Action: Ensure that QA efforts are aligned with release goals and user expectations, focusing on delivering high-quality features that meet customer needs.
  • User Acceptance Testing (UAT)
    • Product Manager: Review UAT results and incorporate stakeholder feedback into the final product iterations if needed.
    • Product Owner: Coordinate UAT sessions with stakeholders to gather feedback and validate that the implemented features meet user requirements.
    • Collaborative Action: Ensure that UAT findings are addressed promptly, and that the final product meets the expected quality standards before the release.

Deployment & Release Management

  • Release Coordination
    • Product Manager: Communicate release plans ad timelines to stakeholders, managing expectations and ensuring smooth deployment.
    • Product Owner: Coordinate with the development team to ensure that all planned features and enhancements are ready for release.
    • Collaborative Action: Work together to coordinate deployment activities, minimize downtime, and mitigate any potential risks or issues during the release process.
  • Post-Release Monitoring
    • Product Manager: Analyze post-release data to evaluate the success of the release in achieving its objectives and meeting user needs.
    • Product Owner: Monitor user feedback, usage metrics, and performance indicators following the release to assess the impact of the delivered features.
    • Collaborative Action: Use insights from post-release monitoring to inform future release planning and optimization efforts, iterating on the product based on user feedback and market dynamics.
Release Plan Template

Release Overview:

Release Name: [Name of the release]
Release Version: [Version number]
Release Date: [Planning release date]
Release Objective: [Brief summary of the release goals and objectives]

Key Activities and Milestones

  • Sprint Planning
    • Date: [Date of sprint planning meeting]
    • Objective: Define sprint goals, scope, and priorities for the release.
    • Participants: Product Owner, Development Team
  • Development and Testing:
    • Start Date: [Start date of the development cycle]
    • End Date: [End date of the development cycle]
    • Objective: Implement and test planned features and enhancements
    • Responsibilities: Development Team, Quality Assurance Team
  • User Acceptance Testing
    • Start Date: [Start date of UAT phase]
    • End Date: [End date of UAT phase]
    • Objective: Gather feedback and validate that implemented features meet user requirements
    • Participants: Product Owner, Stakeholders
  • Deployment and Release
    • Release Date: [Planning release date]
    • Objective: Deploy the release to product environment and make it available to users.
    • Responsibilities: Development Team, Release Management

Deliverables

  • Feature Enhancements: List of features and enhancements to be included in the release, along with their respective user stories and acceptance criteria.
  • Documentation Updates: Any updates to user documentation, release notes, or support materials.
  • Bug Fixes: Identification and resolution of any bugs or issues discovered during testing.
  • User Communication: Plan for communicating the release details and changes to users and stakeholders.

Risk Management

  • Identified Risks: List of potential risks or challenges that may impact the release.
  • Mitigation Strategies: Actions to mitigate or address identified risks and minimize their impact on the release.

Stakeholder Communication

  • Communication Plan: Schedule and channels for communicating release updates, progress reports, and key milestones to stakeholders.

Post Release Monitoring

  • Metrics and KPIs: Key performance indicators and success metrics to track post-release performance and user feedback.
  • Feedback gathering: Mechanisms for collecting user feedback and insights following the release.

Lessons Learned

  • Retrospective Meeting: Schedule for conducting a retrospective meeting to reflect on the release process, identify lessons learned, and areas for improvement.